Contact Us - Steinbach Helpdesk

Our team is constantly striving for your concern and the service to our products. In order to ensure a smooth process, it is necessary to have all data available for the request. We ask for your understanding that incomplete inquiries lead to further inquiries and thus unnecessarily delay the process.

Wir sind stets um Ihr persönliches Anliegen bemüht.

Bitte füllen Sie jedes der mit * gekennzeichneten Felder in unserem Anfrageformular gewissenhaft aus, damit eine umgehende und umfassende Bearbeitung sichergestellt werden kann.

We recommend the following browsers in the current version: Google Chrome, Firefox, Safari or Microsoft Edge

Please use your private email address, not your company email address, for handling complaints.

Name *

Email *

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Department *

Street and Number * e.g. Aistinger Straße 2

ZIP code * e.g. 4311

City * e.g. Schwertberg

Country *

Mobilephone * For telephone inquiries and notification of deliveries, please enter your telephone number with area code +43 (664) 12345678:

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Subject *

Message *

Retailer (of purchase) * The entry of the retailer name, postcode and city must match the proof of purchase!

Invoice number * The input of the receipt (invoice) number must agree with the purchase receipt!

Date of invoice * The date of purchase must match the invoice or purchase receipt!

Invoice document * The following formats are allowed:*.JPG, *.PDF and *.PNGmax. file size: 10 MB

Item number * You will find the article number on the packaging, instruction or warranty card of your purchased product.

brand * Marke des Produktes

Photo of the product (optional) Upload a photo of the product here if you are not sure if the item number given is correct.

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